Crisis Planning
Before a crisis hits, we’ll help design a reporting and responsibility process for your company to follow. Together, we’ll also create a “media emergency playbook” of different scenarios so that you know what to do if any actually occur.
Internal Comms
Too many companies forget that internal communications to current employees and customers is just as important, if not more important, as what you say to external audiences. We’ll help ensure your internal efforts influence and empower your desired action and reaction.
Crisis Training
During a crisis, every seemingly minor comment you make will influence how the story is retold and internalized by reporters and your intended audiences. We offer individual or group media training to give you more confidence and comfort before a crisis actually occurs.
Threat Management
There’s always a threat, whether you see it internally or not. Allow us to do our own evaluation and suggest threats and solutions before a crisis occurs. We’ll also help evaluate the pluses and minuses before you make a statement during a crisis which puts you in a tougher position long-term.
Litigation & Regulatory
Sometimes the only law you’re going to break is the law of averages. We have experience working with lawyers, government regulators, and elected officials so we understand how to respect all audiences, requirements and limitations of how best to handle a crisis.
Reputation Management
Online reviews and social media comments are only one aspect of managing your reputation. Allow us to help you holistically manage, protect and grow the positive your reputation of your company.